CIDALI, Our Tools & Services

Tools for you

CIDALI Online Booking

For all who prefer to directly book their travels.

CIDALI Online Booking gives you 24/7 access to real-time information about Flights, Hotels, Trains and Car rental. We provide you a modern and efficient booking tool so that you can book your travels yourself. Of course, your travel policy and agreed corporate rates will be taken into account.

CIDALI Profile

One interface, numerous options for your business travel management.


Always up-to-date, even on the go – with our app for your business travels.

CIDALI Security Management.

Minimised security risks. Professional immediate aid Worldwide.

Increasing travel volumes at worldwide level and the current global political landscape make security aspects for business travels more and more important. Furthermore, companies need a suitable risk management due to legal stipulations, such as an employer's duty to have regard for the welfare of its employees. We cooperate with experienced partners in the crisis and risk management field that have international expert networks so that everything that is needed in case of emergency can be promptly arranged for. Qualified medical assistance is also available to business travellers in case they need it. CIDALI Travel Alert is an efficient early-warning, information and communication system with all security-related notifications for the region a member of staff is travelling to. Our Traveller Tracking Systems allows companies to locate their travelling staff any time and to promptly react in case of emergency.

CIDALI Travel Expense.

Outsourcing your travel expense accounting.

Save time, money and nerves by outsourcing your travel expense accounting to our partners or by using our web-based solutions. This efficient combination of state-of-the-art technologies and the know-how of the accounting experts can lower your accounting costs by up to 50 %. All those who want to manage their travel expenses themselves can integrate accounting in an online booking machine. This allows you to quickly and easily create your complete travel expense reports that meet all legal requirements and take into account all flat rates, deductions and expenses. Manual reports on paper are no longer needed. Internal verification, approval and payment are much easier thanks to professional system solutions. CIDALI Travel Expense: for transparent travel management and complete cost controlling.

Other tools. For you.

  • CIDALI Approval - Always keeping track   We offer you a secure web-based platform that presents all travel requests of your staff so that they can be accepted and managed quickly and easily – saving both time and costs.
  • CIDALI Direct Connect - All rates at a glance Our direct connection to Airlines guarantees access to all routes and prices coming from various sources.
  • CIDALI Feedback - Quality assurance is our priority With our automated communication process, we can react professionally to feedback and complaints, for an ongoing dialogue with high customer satisfaction.
  • CIDALI Global Fares - Benefit from global price advantages You book the worldwide lowest rate with us. From over 40 countries and all known Airlines.
  • CIDALI Quality Control and Automations - Optimise processes, assure quality We use automated processes for a smooth and efficient handling of your travel bookings – without compromising quality.

Our Partners & Affiliates

CIDALI Services for you

CIDALI 24h Service

Even when the agency is closed.

For urgent matters or change requests, there is no end of business hours. And, of course, we also come up during business travels at home and abroad. Therefore, our 24/7 emergency service is available to you all year round to deal with your important travel-related issues that cannot wait. Worldwide, around the clock, and, of course, when others are closed, just call us. Our Professional Travel Consultants will immediately process your reservation or rebook at short notice. You can also count on us for any further information, e.g. flight connections. Nothing is more important during travels than a reliable partner who is right by your side with professional and fast help whenever you need it.

CIDALI Visa Service & Travel Insurance

All documents available on time

Benefit from our extensive know-how for your Business & Leisure Travel management: We know all important entry requirements and application regulations and can help you with up-to-date information, expertise and initiative. Our Travel Consultants make reliably sure that you have all required documents for your Business & Leisure Travels in due time. No matter where you are going to and how long you will be gone. You can be sure that you will get all necessary documents and authorisations quickly and in an uncomplicated way. We think of everything – right from the beginning, so that planning your travels is no stress. Then you can focus completely on making your Business & Leisure Travels a success.


Extraordinary service for highest demands

When travels are not just travels: Particularly demanding travellers, such as top management, require extraordinary service from their travel agencies. We meet this demand of preferential treatment with our own, specialised teams. Our VIP service teams advise and serve travellers at their level. All members of our team know the special needs required by top management and know what is important. Therefore, our VIP Service goes far beyond the normal booking service. Whether you need upgrades, redeeming miles, priority check-in, individual transfers or concierge service – our qualified teams manage everything professionally. This service fulfils your wishes, organises everything you need and is your close confidant during your travels. Not only for business, but also for leisure after the official schedule of your business travels ends. CIDALI VIP Service teams not only fulfil your highest expectations but exceed them.

CIDALI Group Travels, Conferences and Events.

We plan your event with wide expertise and best conditions.

Thanks to our litheness & experience, we organise your events, conferences, meetings or group travels professionally and well thought-through. We are your professional contact for incentive travels, congress trips and seminar travels in Kenya, East Africa and worldwide. Our event experts also realise very complex travels with qualified partners all over the world. We cooperate with specialised local service providers from our network. We plan all journeys to the venue and offer you, on request, complete packages with transfer or a social programme at your venue. Benefit from our price advantage: Thanks to a large purchase volume, we get favourable group rates for flights and hotels, which we pass on to our customers. Use CIDALI International Travel & Leisure Management Ltd for completely successful journeys and events that leave a positive corporate image.

CIDALI Reporting.

Keeping track of all figures. That's what our management information system offers..

Transparency is a must: Our global reporting tool – web-based on request – guarantees that you always keep track, even with a large number of business travels. In addition to standard reports with travel-relevant key figures, which are issued on a monthly basis, individual analyses based on cost centres, employee numbers, project numbers, and so on, are possible. Just the way you need it. CIDALI Reporting provides you the basis for successful contractual negotiations with service providers, such as Airlines, Rental car companies or Hotel chains. Furthermore, continuous analyses and reviews on all levels document success and consistent implementation of your stipulations and travel guidelines. Thanks to statistical evaluations, you can show for each flight ticket realised cost savings but also the savings you missed. Use our powerful tool for your travel management!

Business meets Leisure.

We also book your leisure travel.

Business travellers travel to numerous nice places. But mostly, there is not any time to see anything of the town or region. Sometimes, it is possible to stay some days more, e.g. the weekend. This allows you to discover your surroundings on your own or to just have a little break after stressful negotiations. We are there for you to plan this part of your travels as well. Or your leisure travels with family, your partner, friends or alone: Our portfolio includes offers of all Worldwide Well-known Tours. And we are also happy to plan and customise your individual trip. You can also book cruises, adventure trips and spa retreats with us. No matter where your next leisure trip is going to, start by asking us. We advise you with comprehensive know-how. And a lot of passion for service.

Other services. For you.

  • CIDALI Mobile Payments - Paying efficiently Use our CIDALI International Travel & Leisure Management Ltd paybill number there are many advantages, such as transparent travel costs, special conditions and attractive extras.
  • CIDALI Green Travel - Acting responsibly On request, we consider environmental parameters in your travel planning and offer you the possibility to compensate your carbon footprint by investing in climate-protection projects.
  • CIDALI Caares - We are committed to providing an easy link-up with affordable, private medical care centres under the supervision of highly qualified doctors, using the latest technologies in collaboration with the travel partners for global patients, needing surgical and other forms of specialized treatments.